WEBSITE DESIGN

• direct integration with email communication management platform to ensure that all of the constituents that engage with their organization are able to keep in the loop on what the organization is doing; integrations included, website sign-up form + e-commerce + donation platform

• direct integration with external donation management platform to make it easy for donors to make one-time or reoccurring donations to the organization + the donation management platform is easy for them to create new fundraising campaigns

• complete e-commerce platform on website to allow the organization to sell memberships and other fundraising items

• integrated point of sale system that can be managed from the main e-commerce platform

• direct integration of e-commerce platform with book keeping software - this automation saves staff time and organizational accounting/bookkeeping costs

• custom and automated donation receipt platform to make it easy for donors to get what they need and for the organization’s staff to not have to process them manually

• use of a blog to create a home for the success stories of the organization that can more easily be shared via social and email campaigns

COMMUNICATION PLANNING

• rebuilt organization’s communication management platform to allow for better segmentation and message targeting with email campaigns

• built consistent email campaign templates to be used across all events and programs

• developed a communication planning process and tool to ensure organizational alignment and leveraging cross promotional opportunities

• provided guidance and training for staff around best practices with their communication management platform

• oversee the production and creation of the MMCF monthly newsletter, THE STAR

PROGRAM DEVELOPMENT/MANAGEMENT

• rebuilt the Grant Program, Scholarship Program, and Award Program into a new online application to improve applicant experience and provide staff with the ability to more easily review/process applications

• provided support and guidance to staff about how to manage applications through the timeline

GOOGLE WORKSPACE ADMINISTRATION

• migrated organization from Microsoft 365 to Google Workspace (free platform for non-profits)

• provided Google Workspace administration for entire organization